Direct Billing Massage & Athletic Therapy in Victoria (Colwood)
Direct billing for Pacific Blue Cross, Sun Life, Canada Life, and more.
Skip the paperwork. At Sync Massage Therapy in Colwood, we handle the insurance claims for you. We provide direct billing for Registered Massage Therapy (RMT) and Athletic Therapy, serving patients from Langford, View Royal, and Greater Victoria.
Does Insurance Cover Visceral Manipulation?
Yes. Visceral Manipulation is performed by a Registered Massage Therapist (RMT) at Sync. If your insurance plan covers Massage Therapy, it typically covers Visceral Manipulation when performed as part of your RMT treatment.
Direct Billing Available For
Why Choose Sync Massage Therapy?
Choose convenience. Our fast, paperless billing system means you walk out feeling relaxed, not worrying about admin. We verify your coverage instantly and submit claims on your behalf.
Supported Insurers:
- Pacific Blue Cross
- Sun Life Financial
- Canada Life
- Manulife
- Industrial Alliance
- Chamber of Commerce
Direct Billing Available
We handle the paperwork for you.
Reviews from Local Clients
Kind Words from Our Patients
Recent 5-Star Reviews from your neighbors in Colwood & Langford.
Your First Visit Roadmap
We've simplified the process so you know exactly what to expect. No hidden fees, no confusing jargon—just a clear path to feeling better.
Comprehensive Assessment
We don't guess. We start with a full history and movement screen to identify the root cause of your pain—not just where it hurts.
Hands-On Treatment
Targeted soft tissue release, joint mobilization, and advanced manual therapy techniques designed to get you moving pain-free.
Your Recovery Roadmap
You leave with a clear plan. Specific exercises, home care advice, and a timeline for recovery so you're not dependent on therapy forever.
Pricing For Massage Therapy In Colwood
Transparent pricing. No hidden fees. Direct billing available for most insurance providers.
75 Minute Massage
Ideal for addressing multiple areas or complex conditions.
- Extended hands-on time
- Deep tissue & relaxation focus
- Direct Billing Available
- Detailed assessment included
Initial Assessment
Required for all new patients to establish a baseline for care.
- Comprehensive health history review
- Orthopedic assessment
- Targeted treatment plan
- Hands-on treatment included
- Direct Billing Available
90 Minute Massage
The ultimate session for deep recovery and relaxation.
- Maximum hands-on time
- Full body restoration
- Combine deep tissue & relaxation
- Direct Billing Available
- Stress reduction focus
* GST is included in all prices. Rates are subject to change. Direct billing available to most insurance providers including Pacific Blue Cross, Sun Life, Manulife, Canada Life, and more.
Where is Sync Massage Therapy Located
Sync Massage Therapy
Sync Massage Therapy is located inside the Coastal Offices at the end of the Holiday Inn parking lot. Serving Colwood, Langford, and the West Shore community.
- Monday9:00am - 5:00pm
- Tue - Thu8:00am - 8:00pm
- Friday9:00am - 5:00pm
- Sat - SunClosed
Free parking available on site.
📋Checklist: Before You Book
While we handle the submission, every insurance plan is unique. We recommend checking these 3 details in your portal (e.g., Pacific Blue Cross Member Profile) before your visit:
Some plans require you to pay the first $50-$100 of the year yourself.
We don't need one, but your insurance might require one on file to reimburse you.
Most reset Jan 1st, but some are on a fiscal year.
Direct Billing & Insurance FAQ
Common questions about using your extended health benefits for massage therapy.
Do you bill for ICBC or WorkSafeBC?
No, at this time we do not direct bill for ICBC or WorkSafeBC claims. We provide a detailed receipt for you to submit manually.
How does it work?
Bring your card or upload it to our secure Jane App portal. We submit the claim for you, and you just pay the remaining percentage (if any).
Do I need a doctor's referral for coverage?
Our clinic does not require a referral to book an appointment. However, your specific insurance plan *might* require a doctor's referral for reimbursement. We recommend checking your benefits booklet or online portal to confirm before your visit.
Can you check my coverage limit before my appointment?
Due to privacy laws, insurance companies will not disclose your remaining balance or coverage limits to us directly. We can only see if a claim is approved or denied at the time of submission. Please check your balance with your provider beforehand.
What if my claim is denied or requires manual submission?
In rare cases where the portal is down or a claim cannot be processed instantly (e.g., 'pending' status), you will be required to pay the full amount at the clinic. We will provide you with a detailed receipt that you can submit manually to your insurer for reimbursement.
Do you bill for secondary insurance (coordination of benefits)?
We can only direct bill your *primary* insurance plan. If you have secondary coverage (e.g., through a spouse), you will need to pay any remaining balance and submit the receipt to the secondary insurer yourself.