ICBC Active Rehab
After a motor vehicle accident (MVA) you will probably experience whiplash, headaches, neck, back or recurrent pain. You may also experience changes to your mental health, which include stress, anxiety, and depression.
At Sync Therapy, our main focus is to decrease your pain, increase your strength and get you feeling better so you can get back to the things you love.
Not being able to pull doors, turn your neck, or lift something without pain is not fun, it not only affects your quality of life but also your mental health and relationships. It’s tough when you can’t even walk your dog, play with your children or clean up the house.
Our ICBC recovery team consists of Massage Therapy and Athletic Therapy, which is designed to reduce your pain with massage therapy and help you recover with athletic therapy. If you want to reduce your pain, headaches or feel better, we suggest working with a nutritionist. They can provide you with foods and supplements proven to ease inflammation, reduce your pain, and help you sleep better. While you may ask ICBC to cover the nutritionist, it’s not currently covered like athletic therapy or massage therapy.
If you’ve involved in an MVA and have reported the incident to ICBC, you qualify for care at our ICBC Rehab in Victoria, BC.
Finding the right ICBC Active Rehab specialist for you
How we can help you
After a motor vehicle accident (MVA) many people experience whiplash, headaches, neck, back, extremity and recurrent pain. If you were involved in an MVA and have reported the incident to ICBC, you qualify for care at our ICBC Active Rehabilitation Clinic in Victoria
As of April 1, 2019, if you’ve been in a car accident and have an ICBC active claim number, you are pre-approved for 12 Active Rehab sessions.
This means you have access to services such as Athletic Therapy and Active rehab right away and up to 12 weeks from the incident, no need to wait and get a Doctors note!
If after the 12 sessions you need continued care, we work with ICBC to ensure you get the care and attention you deserve until you’re at maximal recovery.
We do have an ICBC Massage Therapist on staff to help you on your recovery.
What we can help you with
Our active rehab specialist is trained in helping you reduce your pain and discomfort, while improving your strength, all while working with ICBC to get the treatments you require. Our athletic therapy team uses an individualized plan for each case.
Meet Your Active rehab specialist
Athletic Therapist and Owner
7+ Years of clinical experience
Our active rehab is covered through ICBC and you don’t need to pay out of pocket.
Initial Visit/60 minute massage
- ICBC Direct billing
- Experienced with ICBC
- Perfect to reduce pain and discomfort
- Convenient schedule and online booking
- Premium heated massage table
Follow-up sessionBetween 45-60 minutes
- Direct billing available
- Perfect for massage program
- Convenient schedule and online booking
How to take advantage of your ICBC benefits
Once you have your ICBC Insurance claim number you are eligible to start receiving Massage Therapy, Active Rehabilitation (Athletic Therapy), Physiotherapy, Chiropractic, and Acupuncture services for your injuries.
Regardless of who is at fault, all parties involved in an automobile accident are eligible for ICBC treatment benefits.
The next step is to book an assessment online or Call Us 250-812-8698 and get your treatments started right away. Our experienced recovery team will help walk you through the process of getting the necessary treatments needed to get you feeling better, fast.
We will require:
1) First and Last Name
2) ICBC Insurance Claim number and adjustor name
3) MVA Date
Our goal is to get your treatments started within a few days of your accident since this helps improve your recovery time.
You can simply make a note of your claim number and accident in our easy to fill out online forms.
You have 12 pre-approved treatments with our Massage Therapist and 12 treatments with our Athletic Therapist for ICBC active rehab, they just have to be used within 12 weeks of the incident. After that, we can work on your behalf to ask for an extension. *Please be aware that extension requests depends on the speed at which your ICBC Customer Claims Specialist (adjuster) responds to the request and may take longer than 72 hours.
If you have an ICBC claim, no matter who’s at fault, you get 12 pre-approved massage therapy sessions covered. You just need to use the 12 sessions 12 weeks after the date of the accident. We directly bill ICBC, so you don’t pay any upfront costs. Everybody recovers differently from an accident, it may require additional treatments after the 12 sessions. This is where we would work with your adjustor to figure out an effective plan
Let us take care of your health plan, paper work, and contacting ICBC. You focus what’s most important, you. Focus on your exercises, quality sleep, and quality foods to help with your recovery process
Frequently asked questions
No! ICBC covers 100% of the costs for active rehab sessions. The only time you’d have to pay is if you want a longer session than 60 minutes. Other than that, there’s not up front or hidden charges
Yes! Our active rehab clinic is approved to offer direct billing for all of RMT and active rehab clients. You get 12 sessions covered automatically