Sync Therapy massage therapy victoria bc
  • Tues-Thurs: 5pm-8pm and Monday/Friday: 9am-5pm
  • 10-920 Johnson st, Victoria BC  

ICBC Massage Therapy in Victoria, BC

Our ICBC Massage Therapy clinic is tailored to you and your injuries. Your massage therapist is covered by ICBC while proving direct billing on your behalf taking the stress out of "how am I going to pay for my recovery".

Our easy online booking system, convenient schedule, andhigh praise on Google should make your decision of finding a ICBC approved massage therapist.

To book, simply choose the massage therapy option while booking and make a note that it's related to ICBC or email us for confirmation after booking!


Using Massage therapy to successfully recover from an accident 

As of April 1, 2019, if you’ve been in a car accident and have an ICBC active claim number, you are pre-approved for 12 Massage Therapy sessions. All that you need to do is choose your RMT, book your massage, send us an email with your ICBC claim number and Accident date, and enjoy your massage. There is no need to pay upfront (unless you want a massage longer than 45 minutes) because we offer direct billing for your ICBC massage. We've taken the stress out of the billing, so you can focus on what's important - YOU. Our RMT is able to offer you suggestions for exercises to improve your pain or we're able to work with your other practitioners such as Chiropractor, physiotherapist, or acupuncturist.  

After a motor vehicle accident (MVA) many people experience whiplash, headaches, neck, back, extremity and recurrent pain. You may also experience changes to their mental health. If you were involved in an MVA and have reported the incident to ICBC, you qualify for care at our ICBC Massage Therapy Clinic in Victoria

This means you have access to services such as Massage Therapy or Active rehab right away and up to 12 weeks from the incident, no need to wait and get a Doctors note!

If after the 12 sessions you need continued care, we work with ICBC to ensure you get the care and attention you deserve until you’re at maximal recovery. 

We’re conveniently located in Downtown Victoria at 10-920 Johnson. It’s at the intersection of Quadra and Johnson in the same building as Alert First aid

Find out more about your ICBC Massage Therapist, Daryl 

What we can help with


Pain is the main reason that our clients come to us and you can be assured that we'll do our best and work with you to reduce it. It disrupts sleep, work, and your day to day function. Reducing the pain and getting you moving is just the start of the recovery process to get you back to the new you

Whiplash and neck pain

Whiplash is the term to describe neck pain and injury after an accident. It’s actually the spraining of your neck’s soft tissues (ligaments, tendons, muscles, discs, and small joints) and can occur in car accidents, sporting activities and accidental falls. Symptoms can include neck pain, stiffness and headaches and sometimes radiating pain to the shoulder blade and arm.

Middle and low back pain

Back pain is a challenging experience for those living with it. Due to the nature of the symptoms, many Canadians seek relief through a myriad of remedies- Massage therapy and athletic therapy being one of them. We do suggest working with other therapists to improve the time it takes to recover.

Massage Therapy for back pain is a varied practice that requires the appropriate training, education, and experience in order to be effective. At Sync Therapy, we take a patient-centric approach and create an individualized treatment program designed for you.

Shoulder and rotator cuff injuries 

The tendons and muscles in your rotator cuffs are very susceptible to tearing. When the shoulder blade pulls and pinches the muscles and tendons of your rotator cuff, this is known as shoulder impingement.

Numbness and tingling

The impact of a car accident can cause one or more of the back’s small discs to shift out of alignment. Herniated discs can create ruptures to the area resulting in pain, nerve injuries that travel all the way down to the thighs, and severe weakness.

Back Pain and Headaches

While some people may start getting headaches immediately after the accident, others may not get them until after a few days or even weeks. When you get timely treatment for your headaches or other symptoms, it becomes easier for the doctor to find the root cause of the problem, and he/she is able to provide appropriate treatment.

How to use Massage therapy with an ICBC claim?

Our RMT or registered massage therapist is covered by ICBC. You don't have to worry about the stress of paying for a massage after an accident. We direct bill ICBC on your behalf. After a motor vehicle accident, your RMT will work with you to design an individualized program to reduce your pain and help you move better.

With each one-on-one session at Sync Therapy our massage therapist uses a hands on approach to helping you feel better and returning to your pre-accident form. Your massage therapist will give you guidance, support, motivation and accountability to help you return to the activities you love and empower you with the knowledge to safely continue exercise on your own.

The goal with massage therapy is to...

  • Help you decrease your pain
  • Return you back to pre-accident form
  • Return you to work
  • Decrease your aches and pain

Benefits of Massage therapy for an accident

Massage therapy covered by ICBC

  • Reduced pain
  • Helping you sleep better
  • Decreasing your muscle tension
  • Works with other ICBC approved therapists
  • Providing tips to improve your sleep, decrease pain, and get you feeling well again

Find out what our clients say about us!

Your massage therapist works for you!

Your Massage therapist is covered by ICBC

  • Massage tailored to your injuries 
  • Optional exercises to decrease your pain
  • Correct muscle imbalances
  • Long term injury recovery and prevention
  • Part of the recovery process to feel better​

Learn more about your ICBC massage therapist

What do you get for coverage?

12 Pre-approved sessions

Don't pay any up front costs

If you have an active ICBC number, you're pre-approved for 12 massage therapy sessions from the date of the accident. Our massage therapist is covered by ICBC and offers direct billing so you can focus on the important part, recovery. 

100% covered

You just need an active ICBC claim number

There's no hidden charges or fees. You get the 12 pre-approved sessions and if you need more session,  we work with you and ICBC to figure out a stress-free plan to go forward. Our massage therapy is covered by ICBC, giving you the peace of mind to know you're in the right hands. 

Longer treatment times

Sessions range from 45-60 minutes

If you want a longer session, there's just a small user-fee. Our Massage therapy clinic offers direct billing for all ICBC claims.

What is the process and what do I have to do?


1 | Contact ICBC

First- if you’ve been injured in an accident the first step is to report your claim to ICBC. You can call them directly at ‘Dial–A-Claim’ 604-520-8222 or complete their easy online claims process.

Once you have your ICBC Insurance claim number you are eligible to start receiving Massage Therapy, Physiotherapy, Chiropractic, and Active Rehabilitation (Athletic Therapy) treatments for your injuries.

Regardless of who is at fault, all parties involved in an automobile accident are eligible for ICBC treatment benefits.


2 | Book with Sync Therapy for an effective treatment plan

The next step is to book an assessment or Call Us 250-812-8698 and get your treatments started right away. Our experienced recovery team will help walk you through the process of getting the necessary treatments needed to get you feeling better, fast.

We will require:

1) First and Last Name

2) ICBC Insurance Claim number and adjustor name

3) MVA Date

Our goal is to get your treatments started within a few days of your accident since this helps improve your recovery time. *Please be aware that approval depends on the speed at which your ICBC Customer Claims Specialist (adjuster) responds to the request and may take longer than 72 hours.

You have 12 pre-approved treatments with our Massage Therapist and 12 treatments with our Athletic Therapist for ICBC active rehab, they have to be used within 12 weeks of the incident


3 | Treatment costs are covered

If your accident claim is approved by ICBC, your first 12 sessions are covered. We directly bill ICBC, so you don’t pay any upfront costs. Everybody recovers differently from an accident, it may require additional treatments after the 12 sessions. This is where we would work with your adjustor to figure out an effective plan


4 |  Remove the stress, Focus on you

Let us take care of your health plan, paper work, and contacting ICBC. You focus what’s most important, you. Focus on your exercises, quality sleep, and quality foods to help with your recovery process


Is your RMT covered by ICBC?

Do you offer direct billing?

How do I book for an ICBC approved massage?

Sync Therapy Advantage

Easy to book and convenient schedule

No more calling and being put on hold or waiting for a call back. Don't want to miss work? We have evening times. Have a day off? We have day times for you. Our easy to use software allows you to book when it works for you. You're able to book multiple sessions in advance, so you can get the time you want

Direct billing

Let us handle the paperwork for you with ICBC. We are able to directly bill ICBC, so you don't pay anything upfront! You will need claim number, date of accident, and adjustor information.

Cancel or reschedule free of charge

Life comes up, we get it. Reschedule as many times as you want with our easy to use online software or cancel if you're sick. You can do this as many times as you want as long as it's not within 24 hours of your treatment.

Sync Therapy can help you with your ICBC massage therapy claim!

Back pain victoria


Reducing pain and tension is often a goal of our clients when they come in. We offer safe exercises to reduce your pain from the accident. Our goal with the sessions with you are to make sure your pain isn't made worse after the sessions.

We work with you to achieve that, the "no pain, no gain" isn't always the best option. We're able to also show you different exercises to reduce your pain

Return to life

Getting you moving and feeling better is essential to get you back to your work and life. We use our skills for exercise to help you with that!

Athletic Therapy Massage Victoria


Injuries happen during an accident, sometimes to multiple areas. We create a formula to maximize the benefits while limiting the risk of injuries

Our Massage Therapist on board can help you with the appropriate exercises to rehab that injury as well,

Different injuries that we can help out with are...

  • Back strains 
  • Sciatica
  • Headaches
  • Whiplash
  • Herniated discs
  • Pulled muscles 
  • Rotator cuff tendonitis 
  • Knee pain 
  • Neck strains or tweaks 
  • Ankle sprains 
  • Sport injuries 
  • Running injuries 
Daryl massage therapist

Headaches and Back Pain

Headaches and back pain are a very common reason there's pain from a car accident. We've seen back pain so often thatwe created a specific back pain page to help our clients out. Whether your back pain or headaches started immediately or took a few days to build up, a safe and effective exercise program can help with pain and get you feeling better quickly. 

Meet our team

Meet Daryl, the owner of Sync Therapy and your ICBC approved Massage therapist

Client reviews

Don't take our word for it, we're biased. See what our clients say about the individualized care we provide

Are you ready to start feeling better?

We're ready to work with you, if you are. Still not sure if we can help? Give us a call and if we're a right fit - awesome! If not, we'll do our best to refer you to someone that is - honestly. 

our happy clients

Team Canada

I came to Sync Therapy 3 months after having shoulder surgery from a chronic sports injury. Daryl was instrumental in helping me gain back my mobility and add strength, to help me return to professional sport. Not only does he treat the area where the source of the injury is, but he is meticulous in assessing other areas of deficiencies that may be aiding in pain. He has listened to all my concerns with care and answered all of my questions with an undeniable knowledge base making me feel at ease with my progress and motivated to continue through challenging therapy. Since I have moved to Toronto, Daryl has been in constant contact just to see how I am progressing, and he has provided a tremendous amount of support through the physical and mental battles of re-injury. I would recommend Sync Therapy to anyone who has a sports injury, or those seeking treatment for everyday aches and pains as Daryl goes above and beyond to make sure his clients are healthy both mind and body

Business Owner

Getting hurt is a part of having an active lifestyle – accidents happen. But until I started to see Daryl at Sync Therapy I thought living with these injuries was a part of that lifestyle. Daryl has help me through chronic ankle and knee pain and designed a recovery plan and more importantly an injury prevention plan that fits my lifestyle. I have found his advice, knowledge, and attention to detail second to none. Thanks Daryl and Sync Therapy for all your help!


Daryl is such a wealth of information.. he goes above and beyond every time I see him, and is so easy to talk to and non-judgemental! He does a super solid job at looking at the big picture and understands how interconnected the body’s systems are. I for sure would recommend Sync Therapy to anyone. Plus, a super accommodating schedule makes it easy to get in when you actually need it most

Learn about your Massage therapist

massage therapist victoria

Owner and Massage Therapist

Daryl Stubbs

Daryl graduated from the Camosun College, obtaining his Bachelors of Athletic and Exercise Therapy Degree in 2013.

In 2017, he became a Registered Massage Therapist as well as being a Certified Athletic Therapist

In 2018, Daryl graduated from Canada's leading holistic nutrition, Canadian School of Natural Nutrition

Daryl’s clinical experience includes injury rehabilitation, exercise prescription, stress reduction, and improving health. 

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